I would say everyone should have an online route to access. It is just tweaking the how hard it is to do so. The needlessly anxious types might give up trying to access if the process is too tedious. The types that know they need to know something before going in and talking with thier doctor will jump through the hoops. Not perfect, but maybe a relative improvement.
I would say everyone should have an online route to access. It is just tweaking the how hard it is to do so. The needlessly anxious types might give up trying to access if the process is too tedious. The types that know they need to know something before going in and talking with thier doctor will jump through the hoops. Not perfect, but maybe a relative improvement.
It occurred to me that I may have misunderstood some of your intent.
Ability to use various devices, operating systems, etc. differs and I've found that just as I seem to get the hang of one system, it gets "upgraded" which almost invariably causes slow-downs as the front desks and phone support staffs learn the new systems; let alone the patients, who may run out of patience as appointments and records are less accessible for a while.
It doesn't help that many of us are less capable/energetic/confident when needing medical assistance.
Not everyone chooses or can afford to own or use a cell phone or even a computer.
I would say everyone should have an online route to access. It is just tweaking the how hard it is to do so. The needlessly anxious types might give up trying to access if the process is too tedious. The types that know they need to know something before going in and talking with thier doctor will jump through the hoops. Not perfect, but maybe a relative improvement.
It occurred to me that I may have misunderstood some of your intent.
Ability to use various devices, operating systems, etc. differs and I've found that just as I seem to get the hang of one system, it gets "upgraded" which almost invariably causes slow-downs as the front desks and phone support staffs learn the new systems; let alone the patients, who may run out of patience as appointments and records are less accessible for a while.
It doesn't help that many of us are less capable/energetic/confident when needing medical assistance.
Not everyone chooses or can afford to own or use a cell phone or even a computer.